What kind of results can I expect?

Agency Sales Manager will develop new business opportunities from your existing client base in record numbers. Each completed Client Coverage Survey will produce an average of 4.2 leads.

How much time will it take?

The time involved is minimal once the process has been implemented. A CSR, Producer or Telemarketer can complete a Client Coverage Survey in less then ten minutes. There is also an option to have a telemarketing company do the calls for you. The real time problem is keeping up with your quote activity.

Are there any additional costs?

Additional costs would depend on the number of outside venders you want to use. We can also customize ASM for your specific needs, or train your in-house IT staff on how to do so.

What is the major obstacle to success?

We have found that a major obstacle is the volume of leads that the ASM will produce. Many agencies are caught off guard by the number of quotes that are developed

What if I can’t get my staff to participate?

This is an interesting question. Change is always hard. ASM is designed to create a collaborative buy-in with your staff. Individual staff goals are very conservative and low enough not to cause a problem for your existing process flow.

Is there any staff training?